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Alert

Work search is required for ALL claimants of unemployment benefits beginning June 6, 2021. Learn more.

New!

Did you know DES now has a mobile app? If you’re a current claimant, you can use the app to file weekly certifications, check your claim status and more. Learn more about the NCDES mobile app here.

DES »

Customer Contact Form

Customer Contact Form

Subject *

First Name *

Last Name *

Phone *

Only 10 digits, no dashes.

Email *

Claimant ID (NOT your SSN)

Only digits.

Remitter ID

Only digits.

Question *

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Contact Information

North Carolina Division of Employment Security

Mailing address:

P.O. Box 25903
Raleigh, NC 27611-5903

DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605
Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone or email only.

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