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Important Information Concerning Hurricane Florence and Disaster Unemployment Assistance (DUA) - Workers who are or may become unemployed due to Hurricane Florence may be eligible for Disaster Unemployment Assistance (DUA). To start the process, the easiest and most efficient way to file is online. To begin, click on the sign up link in the upper right hand corner of the website or call 1-866-795-8877.
Please note, we are processing calls as quickly as possible. You may experience longer than usual wait times while on hold.
Click (here) for Frequently Asked Questions (FAQs). You can also click (here) for documentation that can assist you with filing your claim.
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Important Announcement: If you were instructed to contact the DES Customer Call Center within 48 hours of filing a claim online, there is no need to call back. Be advised, we will contact you within 72 hours.
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Important Announcement: We will be upgrading our unemployment insurance benefits computer system on Monday, September 24. All claims functions, including claims applications and weekly certifications will be unavailable from 5 p.m. on September 24 until Friday, September 28, at 8 a.m. To receive benefit payments during the week of September 28 you must submit your weekly certifications by the 5 p.m. deadline on Monday September 24. Click here for FAQs and more information on how to navigate the new system.
New Customers:
Claimants can create an account by clicking here. Once you have created a User name and password and have logged in, you may then follow the instructions for filing your application for unemployment benefits.
Returning Customers:
Click here to Sign in and access your account.
Employers:
If you need to apply for an Employer Tax Account Number (NCUI604) click here. If you already have your Employer Tax Account Number, or you are a third party administrator/remitter working on behalf of an employer, click here to Sign in.
Claimants can create an account by clicking here. Once you have created a User name and password and have logged in, you may then follow the instructions for filing your application for unemployment benefits.
Returning Customers:
Click here to Sign in and access your account.
Employers:
If you need to apply for an Employer Tax Account Number (NCUI604) click here. If you already have your Employer Tax Account Number, or you are a third party administrator/remitter working on behalf of an employer, click here to Sign in.
- Claimant Services
- Employer Services
Additional services available to Claimants upon Sign in --
- Choose Debit Card for Payment of Benefits
- File Your Weekly Certification
- Update Your Contact Information
- Update Bank Account for Payment of Benefits
- Update Federal/State Tax Witholding Base
- View Your Claim Profile
- View/Print Form 1099-G
Additional services available to Employers and Remitters upon Sign in --
- Accounts Payable Status
- Accounts Receivable Status
- Account Status
- Current Tax Rates
- File, Adjust or Review Quarterly Tax & Wage Report
- Last Experience Rating Ledger
(Tax Account Balance) - List of Charges to Your Account (NCUI626)
- Make a Tax Payment
- Respond to Wage Audit Notice (NCUI528)
- Sign up to Receive Electronic Claim Separation Information Requests (UI SIDES)
- Tax/Wage Report Status
- Update Contact Information for UI SIDES
- Update Your Address or Phone Number
- Voluntary Contribution Calculator
Latest Press Release
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Ten More Counties Declared for Disaster Unemployment Assistance Raleigh - The Division of Employment Security (DES) has announced that the following counties have been approved for Disaster Unemployment Assistance (DUA) due to effects of Hurricane Florence: Bladen, Columbus, Cumberland, Duplin, Harnett, Lenoir, Jones, Robeson and Wayne. Additional counties may be added to the DUA availability designation at a later date. Read complete story
Sep 18, 2018more Press Releases
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Important Information Concerning Hurricane Florence and Disaster Unemployment Assistance (DUA) - Workers who are or may become unemployed due to Hurricane Florence may be eligible for Disaster Unemployment Assistance (DUA). To start the process, the easiest and most efficient way to file is online. To begin, click on the sign up link in the upper right hand corner of the website or call 1-866-795-8877.
Please note, we are processing calls as quickly as possible. You may experience longer than usual wait times while on hold.
Click (here) for Frequently Asked Questions (FAQs). You can also click (here) for documentation that can assist you with filing your claim.
Sep 17, 2018
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Disaster Unemployment Assistance (DUA) - Approved Counties
For a listing of Disaster Unemployment Assistance (DUA) approved counties and additional information, please click here.
Sep 18, 2018
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NC Session Law 2018 - 94 has changed Work Search Requirements - For any claim filed on or after July 1, 2018, claimants will be required to contact three (3) potential employers during the week to maintain eligibility for unemployment insurance benefits. To get more information click here for Work Search Guidelines FAQs.
Jun 25, 2018
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Important Information regarding 1099-Gs for year 2017. Processing and mailing of the 1099-Gs for 2017 has been completed. Online copies are available on the DES website to view and print upon logging in to the website. Click here to login. For more information on 1099-Gs, visit out FAQ section by clicking here.
Jan 16, 2018
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About Google Translate: The Department of Commerce website, the Employment Security Division and the Workforce Solutions Division provide the "Google Translator" option to assist you in reading the Commerce's website in languages other than English. Google Translate cannot translate all types of documents and can provide an inaccurate translation. Anyone who trusts the information obtained by the Google Translator does so at your own risk. The agency does not promise, insure or guarantee the accuracy of the translations provided. The agency, its offices, employees and / or agents should not be held liable for any damages or losses of any kind, arising from or linked to the use and interpretation of such information, or for the damages incurred by it.
Jan 12, 2018
