New Customers:
Claimants can create an account by clicking here . Once you have created a User name and password and have logged in, you may then follow the instructions for filing your application for unemployment benefits.
Returning Customers:
Click here to Sign in and access your account.

Employers:
If you need to apply for an Employer Tax Account Number (NCUI604) click here. If you already have your Employer Tax Account Number, or you are a third party administrator/remitter working on behalf of an employer, click here to Sign in.
  •   Claimant Services
  •   Employer Services
   Customer Call Center Online Contact Form

Additional services available to Claimants upon Sign in --

  • Choose Debit Card for Payment of Benefits
  • File Your Weekly Certification
  • Update Your Contact Information
  • Update Bank Account for Payment of Benefits
  • Update Federal/State Tax Witholding Base
  • View Your Claim Profile
  • View/Print Form 1099-G
   Customer Call Center Online Contact Form

Additional services available to Employers and Remitters upon Sign in --

  • Accounts Payable Status
  • Accounts Receivable Status
  • Account Status
  • Current Tax Rates
  • File, Adjust or Review Quarterly Tax & Wage Report
  • Last Experience Rating Ledger
    (Tax Account Balance)
  • List of Charges to Your Account (NCUI626)
  • Make a Tax Payment
  • Respond to Wage Audit Notice (NCUI528)
  • Sign up to Receive Electronic Claim Separation Information Requests (UI SIDES)
  • Tax/Wage Report Status
  • Update Contact Information for UI SIDES
  • Update Your Address or Phone Number
  • Voluntary Contribution Calculator

Latest Press Release
  • Three More Counties Declared for Disaster Unemployment Assistance  Raleigh - The Division of Employment Security (DES) has announced that the following counties have been approved for Disaster Unemployment Assistance (DUA) due to the effects of Hurricane Florence: Chatham, Durham and Guilford. Additional counties may be added to the DUA availability designation at a later date.  Read complete story
    Oct 29, 2018more Press Releases
News and Highlights
  • Important Information for those Affected by the Federal Shutdown

    Click here for more information.
    Jan 17, 2019
  • Important Information Concerning 1099-Gs
    The Division of Employment Security will have all 1099-Gs mailed out by January 31.
    Jan 22, 2019
  • Important Announcement

     We have completed upgrading our unemployment insurance benefits computer system. All claims functions including claims applications and weekly certifications are now functional. Click here for FAQs and more information on how to navigate the new system.
    Jan 17, 2019
  • Important Notice for Employers

    Beginning January 1, 2019, employers will have 10 days to respond to a Request for Separation Information notice instead of 14 days.
    Jan 17, 2019
  • Important Notice for Employers

    The following legislative change will become effective on January 1, 2019. Employers with 10 employees or more must start filing their Quarterly Tax Reports electronically beginning with the First Quarter of 2019 reports.
    Jan 17, 2019
  •   If your employment was impacted by Hurricane Florence, click here for more information on Disaster Unemployment Assistance (DUA).  
    Sep 27, 2018
  • About Google Translate:  The Department of Commerce website, the Employment Security Division and the Workforce Solutions Division provide the "Google Translator" option to assist you in reading the Commerce's website in languages other than English. Google Translate cannot translate all types of documents and can provide an inaccurate translation. Anyone who trusts the information obtained by the Google Translator does so at your own risk. The agency does not promise, insure or guarantee the accuracy of the translations provided. The agency, its offices, employees and / or agents should not be held liable for any damages or losses of any kind, arising from or linked to the use and interpretation of such information, or for the damages incurred by it.
    Jan 12, 2018