Employability Assessment Interview (EAI) FAQs

What is an Employability Assessment Interview?

What is an Employability Assessment Interview?

An Employability Assessment Interview (EAI) is a mandatory one-on-one, in-person meeting between an unemployed individual receiving unemployment insurance benefits and a workforce specialist at the local Division of Workforce Solutions (DWS) office. Unemployed individuals who are receiving unemployment insurance benefits and receive their FIRST unemployment benefit payment on or after March 1, 2014, are required to attend this scheduled meeting as a condition of continuing eligibility for receiving unemployment insurance. The meeting will serve as an opportunity for the individual to speak to a workforce specialist who can assist them with finding suitable employment in their region, have their work search documents reviewed, and provide their photographic ID. 

When will I be notified of my interview?

When will I be notified of my interview?

The meeting will be scheduled within four weeks after your first payment. You will be notified by mail of the date, time, and location of the EAI. Please make sure that the Division of Employment Security has your current mailing address. This can be updated when you log in to our website. 

What are my work search requirements?

What are my work search requirements?

You must be able to work, available for work and actively seeking work. You must be registered for work at www.NCWorks.gov. To be eligible for unemployment insurance benefits, must make a total of three (3) contacts with potential employers for each week claimed. You must keep a written record of your work search and present the written record upon request by DWS. 

How do I get a work search form?

How do I get a work search form?

A work search form can be downloaded here.

What will be required when I arrive at the interview?

What will be required when I arrive at the interview?

You must be registered for work at www.NCWorks.gov. If you do not have access to a computer, you may arrive an hour early and use the DWS office computer. You must bring your work search documents and a photo ID. Such forms of photo identification include a driver’s license, passport or other government-issued ID.

What happens if I don’t attend the interview?

What happens if I don’t attend the interview?

Failure to attend this interview could result in a denial or delay of Unemployment Insurance benefits.