Your Work Search Responsibilities

Work Search Guidelines

To receive unemployment benefits, you must make contact with three different employers each week and keep a record of your work search. Due to COVID-19, you may temporarily satisfy up to two of the three employer contacts by participating in reemployment activities (ex. workshops, self-assessments, career fairs) offered by your local NCWorks Career Center and/or their partner agencies.

Work Search Requirements Video


What can I do to fulfill my work search requirements each week?

  • Contact employers who have a position matching your qualifications, knowledge, abilities or skills. Employer contact must be for the purpose of obtaining employment.
  • Participate in approved and verified reemployment activities. May count for no more than two of the three required contacts each week. 

What are acceptable methods of contacting employers?

  • Submitting an application, resume, letter of interest, etc., through the employer or an employment website, such as NCWorks.
  • Having a telephone conversation with an employer. Note: Leaving a message or voicemail is not sufficient.
  • Attending a meeting with the employer. May include contact at job fairs or similar events or video interviews. 
  • Registering with Can only be used as a contact for the week registration was completed.
  • Responding to a blind job advertisement (an online or newspaper ad that does not give the company name). A copy of a blind advertisement may substitute for employer name, name of contact and job title. You must keep a copy of the advertisement for your records.

What kinds of reemployment activities may count as work search contacts?

  • Skill Set Courses (Provided by NCWorks Career Centers and/or Partner Agencies)
    • Workshops (ex. Resume Preparation, Interviewing, Social Media Job Searches, Branding) 
    • Soft Skills Training (Professional or Social Etiquette)
    • Industry/Occupational Specific Training (ex. CPR)
    • Alison Online Training
    • Classes
    • English as a Second Language (ESL) Classes
  • Online Career Tools (Provided by NCWorks Career Centers and/or Partner Agencies)
    • Employment Websites (ex. Indeed)
    • features, such as Reality Check, Interest Profiler, Career Cluster Guide
  • Telephone Reemployment Assistance with NCWorks Career Centers and/or Partner Agencies
    • Career Counseling (ex. Job Seeking Tips, Interviewing Basics)
  • Career Explorer (NCWorks Interest and Skills Assessment)
    • Job Skills/Personal Skills/Workplace Skills (Self-Assessments)
    • Work Interests/Work Values (Self-Paced Inventories in NCWorks)
    • Career Counseling (ex. Job Seeking Tips, Interviewing Basic)
  • Job Clubs and/or Networking Groups (NCWorks/Partner/Community-Recognized)
  • Resume Preparation, Review and/or Assistance
  • Career Fair (Virtual and/or In-Person)
  • Job Search/Virtual Recruiter
  • Job Referrals

If you have any questions regarding a specific reemployment activity not listed, please contact your local NCWorks Career Center.

Keeping a Record of Your Work Search

You are required to keep a detailed record of your work search activities each week. You will receive a blank Work Search Record form that you can use to document your work search activities. For audit purposes, you must retain these records for five years. 

Download a blank Work Search Record.  

Your work search record must include:

  • Date of Employer Contact or Reemployment Activity.
  • Company Contacted or Reemployment Activity Attended.
  • Contact Method.
  • Name of Contact (if applicable) and the Website, Email Address, Fax Number, Telephone Number or Physical Address for the contact or activity. (If you are using an employment website, provide the name of the employer you are applying for a position with AND the name of the employment website.)
  • Position you are seeking.
  • Results.

Below is an example of a valid work search record.

*Attach a copy of confirmation email or confirmation number for any online contacts.