Create or Update an Employer Account

Steps to Create an Online Account

  1. Click here to Create an Online Account.
  2. Select ‘I am a Business/Remitter/Third Party user.’
  3. Enter your seven-digit Employer Tax Account Number (EAN) two times.
  4. Enter the six-digit PIN for your EAN.
  5. Create your Sign In credentials (User Name and Password).
  6. Enter a valid email address. You will need to access this email to activate your account.
  7. Check your email for instructions on how to activate your account.
  8. Click on the link in the email and use the User Name and Password you created in Step 5 to sign into your account.

Employer Tax Account Number (EAN)

If you do not have an Employer Tax Account Number (EAN), you can apply for one here. After you apply, you will receive two pieces of mail: one with your seven-digit EAN, and one with your six-digit PIN. This may take four to six weeks.

You can then use the seven-digit EAN and six-digit PIN to create an online account at des.nc.gov to manage your unemployment tax information and respond to unemployment claims.

If you have an EAN, but do not remember your six-digit PIN, do not apply for another EAN. Email DESEmployerAccountHelp@nccommerce.com for PIN assistance.

(Requests for from individuals filing a claim will not receive a response from this email.)

Liability and Tax Rate Information for New Employers

Based upon the information provided at the time of your application for an Employer Tax Account Number, you will receive a letter stating the Liability Date and Tax Rate Information.

New Employer Tax Rate Table

Year

Standard Beginning Tax Rate

Taxable Wage Base

2016

         1.000% (.01000)

      $22,300

2017

         1.000% (.01000)

      $23,100

2018

         1.000% (.01000)

      $23,500

2019

         1.000% (.01000)

      $24,300

2020

         1.000% (.01000)

      $25,200

 

For more information about tax rates and reducing the tax rate, refer to the Tax Rate Section.

Updating Your Account

Each employer is required to notify the Division of Employment Security when status changes occur, such as changes in ownership, change of address, when the business closes or ceases to operate, or when a closed or inactive business begins to operate again. To make changes to your account information, you must sign in. After signing in, you may review your account information and make the necessary changes online using the Change in Status Report, or you can download Form NCUI 101-A to print, fill out and mail to DES. 

Each year, you will be required to review your account information and verify that all information continues to be accurate.