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  3. Weekly Requirements

Weekly Requirements

After you apply for unemployment benefits, DES will let you know how much you are eligible for  based on the reason you lost employment and your previous earnings. In order to receive a payment each week, you are required to:

Search for Work

Register with a jobseeker account in NCWorks.gov and start your work search. You must contact at least three employers each week and keep a record of your activities to receive unemployment benefits.

File Weekly Certifications

File weekly certifications every week to receive payment. Complete your weekly certifications through your online account or the NCDES mobile app. Answer all the questions truthfully! You are required to report any income you earned during the week.

Report Work Earnings

If you do any work while filing for unemployment benefits, you must report the money you earned in your weekly certification.

Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605
Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.
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