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Meet Felix!

Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.

Federal Worker & Contract Separations – Apply for Unemployment Benefits

Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More

Small Biz Employers: Free NCSUITS Webinars – May 7

Join a quick/live session on how to file your UI taxes online with NCSUITS. Details & links: NCSUITS Small Business Webinars

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Weekly Requirements

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After you apply for unemployment benefits, DES will let you know how much money you may be able to get. In North Carolina, the most you can currently be paid in state unemployment benefits is $350 a week for up to 12 weeks.

To get your money each week you must:

Search for Work

Register as a jobseeker with NCWorks and start looking for a job. Starting the week you file for unemployment, you must contact at least three employers for a job every week. Keep a record of what you do and who you contacted to look for work.

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Important Notice: Work Search Update

Filed your claim on/after March 23? You may need to enter work searches before your weekly certification. See when this change affects your county.

File Weekly Certifications

File your weekly certification every week to get your payment – even if you are waiting for a decision to be made on your unemployment claim. You can complete your weekly certifications through your MyNCUIBenefits account online. You must report any wages you have earned during the week.

Report Work Earnings

If you work while getting unemployment benefits, you must report the money you make each week, even if you have not gotten paid. You can work and make 20% of your weekly unemployment benefit amount without any deductions.

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Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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