North Carolina Division of Employment Security
The Division of Employment Security works hard to help North Carolinians understand unemployment insurance and receive the benefits for which they are eligible.
Online Account Access
Create Account
Individuals: Create an Online Account to file for unemployment.
Employers: Create an Online Account to manage your tax and unemployment information.
Online Account Help
Need Help?
Online Assistance
View your claim status anytime in your online account.
Customer Call Center
Phone: 888-737-0259 / Monday through Friday: 8 a.m. - 5 p.m.
Report Fraud
If you suspect unemployment benefits fraud, report it to DES.
News and Alerts
Tips for Filing for Unemployment Benefits
When you’re filing for unemployment benefits, it’s important to read all the information you receive from the Division of Employment Security, know your responsibilities and provide accurate information. If you don’t, you may have to pay back benefits you were not eligible to receive, or you may be committing fraud.
Follow these Tips for Filing for Unemployment Benefits to avoid errors and help ensure you receive proper benefit payments.
Federal Pandemic Unemployment Benefits Ended Sept. 4, 2021
The week ending Sept. 4, 2021, was the last payable week for all federal pandemic unemployment programs in North Carolina. These programs have now ended:
- Pandemic Emergency Unemployment Compensation (PEUC)
- Pandemic Unemployment Assistance (PUA)
- Federal Pandemic Unemployment Compensation (FPUC)
- Mixed Earners Unemployment Compensation (MEUC)