North Carolina Division of Employment Security
We are working hard to help North Carolinians understand the impacts of COVID-19 on unemployment benefits and make sure people receive the assistance for which they’re eligible. We have added call center agents and extended our hours to help get your questions answered. However, you may experience long wait times on our phone lines.
We continue to update our website with the latest information for individuals and employers. Before you call, please check to see if we answer your questions online.
Online Account Access
Create Account
Individuals: Create an Online Account to file for unemployment.
Employers: Create an Online Account to manage your tax and unemployment information.
Online Account Help
1099-G Information
Did you receive unemployment benefits in 2019? If so, you will receive a Form 1099-G from the Division of Employment Security. The processing and mailing of the 1099-Gs for 2019 is in progress. To view and print online copies, sign into the DES website. More information about the 1099-G can be found here.
DES Proposed Rules
Pursuant to N.C. Gen. Stat. § 150B-21.1, DES intends to adopt temporary rules: 04 NCAC 24G .0101, .0102, and .0103. The public hearing is May 26, 2020. Notice of the temporary rulemaking is posted on the OAH website.
Pursuant to N.C. Gen. Stat. § 150B-21.2, DES intends to adopt permanent rules. Review DES’s proposed rules. A public hearing on the DES Proposed Rules will take place on May 1, 2020 at 10 a.m. For more information, visit the Laws & Rules page.