North Carolina Division of Employment Security
The Division of Employment Security works hard to help North Carolinians understand unemployment insurance and receive the benefits for which they are eligible.
Online Account Access
Create Account
Individuals: Create an Online Account to file for unemployment.
Employers: Create an Online Account to manage your tax and unemployment information.
My Account
Online Account Help
Need Help?
Online Assistance
View your claim status anytime in your online account.
Customer Call Center
Phone: 888-737-0259 / Monday through Friday: 8 a.m. - 5 p.m.
Report Fraud
If you suspect unemployment benefits fraud, report it to DES.
News and Alerts
Learn How to File for Unemployment
Do you have questions about how to file for unemployment in North Carolina? This video will walk you through the steps to file for benefits. More information can be found on the Filing Your Unemployment Application page.