North Carolina Division of Employment Security
Welcome to our new website! DES helps people understand and apply for unemployment benefits and helps employers fulfill their responsibilities related to unemployment.
About UsOnline Account Access
My Account
Individuals applying for unemployment benefits and employers managing tax and unemployment information must have an online account.
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Create Account
Employers: First you must Apply for an Employer Tax Account Number.
Then Create an Online Account to manage your tax and unemployment information.
Individuals: Create an Online Account to file for unemployment.
Account Quick Links
News and Alerts
1099-G Information
Did you receive unemployment benefits in 2019? If so, you will receive a Form 1099-G from the Division of Employment Security. The processing and mailing of the 1099-Gs for 2019 is in progress. To view and print online copies, sign into the DES website. More information about the 1099-G can be found here.
Telephone Weekly Certifications Ending March 20
Beginning March 20, 2020, Weekly Certifications for benefits must be submitted online. The Division of Employment Security will no longer accept Weekly Certifications by phone. For people who need internet access, computers are available for use at most public libraries and at NCWorks Career Centers.
For questions or assistance, contact the Customer Call Center at 888-737-0259. Weekly Certification FAQs.