What is Identity Verification?

Identity verification is needed to make sure a person is who they say they are when applying for unemployment benefits. It is also an important step to prevent unemployment fraud.

If your name or personal information are stolen, they can be used to apply for unemployment, which can delay you from getting your benefits. You should also verify your identity as soon as possible when asked.

Your Options for Identity Verification:

Digital verification with ID.me

In-person verification with the United States Postal Service (USPS)

Identity Verification Chart

Refer to this chart to help you understand your identity verification options.

Chart describing options to verify identity.

Important:

  • If you get a request from the N.C. Division of Employment Security (DES) to complete ID.me or identity verification and did not file an unemployment claim, do not complete the request. Someone may have filed a fraudulent claim under your name. Submit a fraud report or contact the DES Fraud Hotline at 919-701-3543.
     
  • You can switch the way you choose to verify your identity at any time in the process and it will not affect your claim. For example, it is okay to start the ID.me process but then decide to verify through USPS.
Off