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You complete a weekly certification each week to get paid unemployment benefits. Visit our DUA page for more information.

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Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.

Important Notice:

DES will accept DUA applications through April 7, 2025, for weeks that fall between Sept. 29, 2024, and March 29, 2025. DUA will not change to regular unemployment after this date. des.nc.gov/dua

Federal Worker & Contract Separations – Apply for Unemployment Benefits

Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More

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Agent authorization form

AgentAuthorizationForm_062724_1.pdf

PDF • 2.32 MB - October 21, 2024
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Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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