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Meet Felix!

Felix is the new, easy-to-use chatbot to help people with the unemployment claims filing process. For more information, visit the Felix homepage.

Federal Worker & Contract Separations – Apply for Unemployment Benefits

Been separated from a federal job or government contract? You may qualify for unemployment benefits. Go to the link below or call the Federal Employment UI Hotline at 855-435-7969. Read More

Attention: Teachers Between School Terms

Most teachers and school staff can't get unemployment benefits during summer break if they're expected to return to work in the fall. Learn more: Unemployment Insurance Benefits Between School Terms - FAQs

Important:

The NCDES UI Support Centers will be closed Friday for the Fourth of July. Please allow 24-48 hours to process benefit payments during this time.

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Contact Information

North Carolina Division of Employment Security

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903
 
DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

Please note that this is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259.

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