Steps to Create a MyNCUIBenefits Account and File Your Claim

1. Click on the link to Create an Online Account.
2. Select I am an Individual/Claimant… and enter your Social Security number.
3. Create a username and password under User Account Creation.
4. Select Create Account.
   1. Check your email. We will send you a confirmation email with a link to finish setting up your account. You must click the link to finish creating your account.
5. Sign in with your username and password.
   1. You may be asked to verify your identity using Multi-Factor Authentication. DES will send a one-time passcode to the email address on your account. You must enter the one-time passcode and your password to sign in.
   2. The first time you sign in, you will need to fill in some information about yourself. Fill in the required information and click Next.
6. File your claim.
   1. Go to the Action Required box and click on File a New Unemployment Insurance Claim.