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Certain information will be disclosed:

  • to claimants, employers, or their legal representatives;
  • upon receipt of a subpoena in a proceeding involving child support; and
  • to the State Controller.

Certain information may be disclosed to:

  • any agency or public official as required by law;
  • public officials in the performance of their public duties; and
  • individuals, agencies, or entities.

You must send all requests for confidential information in writing, and include the reason that you want the information.

Payment will depend on the reason that you want the information and whether your request falls under Title 4, Subchapter 24A, Section .0200 or Title 4, Subchapter 24A, Section .0400 of the North Carolina Administrative Code.

Individuals or employers who do not have a pending case can request their own records.  Legal representatives can request records in which their client was an interested party. You can send a letter with your request, or fill out and send the Request for Release of Information Form.  You must follow the instructions in Title 4, Subchapter 24A, Section .0200 of the North Carolina Administrative Code.

You can request a copy of documents, a digital recording of an appeals hearing, or a transcript of an appeals hearing.  Legal representatives can request the same information on behalf of their clients.  You can send the request with your appeal letter, or you can send a letter to DES’s Legal Services Section. You must follow the instructions in Title 4, Subchapter 24A, Section .0400 of the North Carolina Administrative Code.

NOTE: You do not need to request records if your case is in superior court.  DES will send you a copy of the transcript and documents that the judge will review when DES sends the documents to the courthouse.

Individuals, employers, legal representatives, and other third parties must send requests by subpoena or court order to DES’s Chief Counsel.

DES may decline to disclose UI information.  If DES decides to disclose the information, you must enter into a Memorandum of Understanding (MOU) or similar agreement before information may be released.  The MOU will describe the security requirements for receipt of the unemployment data.