Individual Tips and Tutorials

How to Create Your Online Account for Unemployment Benefits

Creating an Online Account for Claimants (Video)


Filing for Unemployment Insurance Benefits Due to COVID-19

Pandemic Unemployment Assistance (PUA)

Pandemic Emergency Unemployment Compensation (PEUC)


Employers: Filing an Attached Claim on Behalf of Your Employees

Employers: How to Report Refusal of a Job Offer

Claimant Videos

Creating an Online Account for Claimants


File an Unemployment Claim and Complete a Dynamic Fact Finding


How to Navigate the Claimant Customer Menu Page



How to File a Weekly Certification


How to Upload Documents


How to Navigate the Customer Menu


Understanding Unemployment Benefits in NC


Employer Videos

Employers: Uploading Documents


Employer: How to File an Appeal


Employer: Dynamic Fact Finding